For general enquiries please contact your regional customer service office. Please note that we will provide local language support staff when possible and that service hours vary by global region.
Europe +44 (0)1582 695050; United States 800 525 1138
1. From the Tools menu select Message Board (positioned right hand corner).
2. Click on Register.
3. Enter user details and click on Register.
4. An on-screen message is displayed advising an e-mail will be sent to the specified address. Follow the instructions in the email to activate your account.
5. Click on the link within the e-mail to confirm your account. Your account is now activated.
1. From the Tools menu select Login (positioned right hand corner).
2. Enter Username and Password.
3. Click on Login.
4. Choose a category of interest: General; Airlines; Freight Forwarders
5. Select a topic of interest.
6. Post a reply or select 'Keep me updated' to add a notification.
Once you’ve chosen your products, click on the Buy button and follow the simple 3 step order process.
1 Enter your name & address > 2 Enter your credit card info and confirm order > 3 your receipt is then e-mailed to you.
Delivery of print and CD products will be within 24 hours (United Kingdom). 3-4 days for the Rest of the World.
If you have any queries regarding non-receipt of delivery please contact us.
To qualify, your order must be placed within the specified promotion period. Discounts will not apply to items ordered before or after the dates of a promotional offer. The discount will automatically be applied in the shopping cart.
In addition to renewing your subscriptions online with My Account you can:
- Find out when your subscriptions end
- Change your name and address
- Update your login username and password
- Pay your Invoice