Contact Us
Need to talk with someone about OAG's products and services? Our support staff are ready to help. Select the region below and give us a call or send an email. Please note that we will provide local language support staff when possible and that service hours vary by global region.
If you have any inquiries regarding media/advertising - please find our contact details listed below.
Customer Services:
North & South America
Singapore, Asia Pacific, India & India Sub-Continent
United Kingdom, Europe, Middle East & Africa
Other Inquiries:
North & South America:
Headquarters/North America
OAG
3025 Highland Parkway
Suite 200
Downers Grove, Illinois 60515-5561
USA
Tel: +1 630-515-5300
Fax: +1 630-515-5301
E-mail: custsvc@oag.com
OAG
6303 Blue Lagoon Drive
Suite 120
Miami, Florida 33126
USA
Tel: +1 630-515-5300
Fax:+1 630-515-5301
E-mail: custsvc@oag.com
Customer Services
Tel: (800) DIAL-OAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the U.S. Virgin Islands)
Tel: +1 630-515-5307 (From all other countries)
E-mail: custsvc@oag.com Support Hours: 7:30 a.m. - 5:30 p.m. (Central Time) M-F
Technical Support
Tel: (800) 525-1138 (Continental United States)
Tel: +1 630-515-5307 (Outside Continental United States)
Fax: +1 630-515-3933
E-mail: helpdesk@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central time) M-F
Content Questions - Data Customer Support
Tel: (888) 589-6340 (Toll free USA and Canada)
Tel: +1 630-515-5305 (Outside Continental United States)
E-mail: custcare@oagback.com
Support Hours: 8:00 a.m. – 5:00 p.m. (Central Time) M-F
Sales Agents in the North and South America
For inquiries, please contact your regional OAG office at 1 800 DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the US Virgin Islands) or 1 630 515 5307 (all other countries) or e-mail custsvc@oag.com
Singapore, Asia Pacific, India & Indian Sub-Continent
Regional Headquarters
Singapore
100 Beach Road
33-08 / 10 Shaw Tower
Singapore 189702
Tel: +65 6395 5868
Fax: +65 6293 6566
E-Mail: custsvcaspac@oag.com
Regional Offices
| China
Room1201, |
Japan
Toranomon, |
All Inquiries (Except Media)
Singapore
(Indonesia, Malaysia, Taiwan)
Tel: +65 6395 5868
Fax : +65 6293 6566
E-mail: custsvcaspac@oag.com
Support Hours: weekdays 9:00 a.m. - 6:00 p.m. local time
Japan
Tel: +81 3 6402-7301
Fax: +81 3 6402-7302
E-mail: custsvcjpn@oag.com
Support Hours: weekdays 9:30 a.m. - 5:30 p.m. local time
China
Tel: +86 10 6590 6215
Fax: +86 10 6590 6217
Email: custsvcchina@oag.com
Hong Kong
Tel: +852 2965 1700
Email: custsvchkg@oag.com
Australia
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place, 2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Korea
Sharp Inc.
8th Floor Injoo Building
Seorin-dong, Jongno-gu,
110110 Seoul
Korea
Tel : +82-2-724-7061
Fax: +82-2-771-1157
E-mail: bkchoi@sharp.co.kr
New Zealand
BTTB Marketing Pty Ltd.
Suite 6,
West Wing
Fortune Place, 2 Fortune Street
Coomera
Queensland 4209
Australia
Tel: +61 7 5573 5312
Fax: +61 7 5573 5352
E-mail: oag@bttbonline.com
Philippines
Asia/Pacific Circulation Exponents, Inc.
APCEI Building, 3462 Florida Street,
Palanan, 1235 Makati City
Philippines
Tel: +63 (2) 834-1500
Fax: +63 (2) 831-3256
E-mail: marlon.villena@apcei.com.ph / info@apcei.com.ph
Thailand & Indochina
Maple Aviation (Thailand) Co., Ltd
SSP Tower 3, 22nd Floor
88 Silom Road, Bangkok 10500
Thailand
Tel: +662 634 2880
Fax: +662 236 2077
Email: Maple@bravox.net
United Kingdom & Europe, Africa & Middle East
Headquarters / Europe
UBM Aviation
The OAG Building
Church Street, Dunstable
Bedfordshire, LU5 4HB, UNITED KINGDOM
Tel: +44 (0) 1582 600111
Fax: +44 (0) 1582 695230
E-mail: customers@oag.com
Customer Services
United Kingdom: Tel: +44 (0) 1582 695050; Fax: +44 (0) 1582 695140
Wherever possible we will try to provide you with a local language speaking Customer Service Assistant to help you with your call, please request this when your call is answered.
E-mail for all countries: customers@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F
Product Technical Support & Content Questions
United Kingdom: Tel: +44 (0) 1582 695080; Fax: +44 (0) 1582 695140
E-mail for all countries: helpdeskuk@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F
The Netherlands
Inforwarding BV
Hoofdstraat 275
2171 BE Sassenheim
The Netherlands
Tel: +31 252 527 431
Fax: +31 252 527 602
E-mail: support@inforwarding.com
OAG Sales Agents for Europe, Africa & Middle East
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India & Nepal ABV Techno Solutions Pvt. Ltd A-143, Florence Elite Sushant Lok 3 Gurgaon 122 002 Haryana India Tel: +91 124 427 6634 Fax: +91 124 427 6635 E-mail oagcargoindia@abvgroup.org |
Thailand Trade & Logistics Siam Ltd. Mahatun Plaza Building, 11th Floor 888/119 Ploenchit Road Lumpini, Pathumwan Bangkok, 10330 Thailand Tel: +66 2 650 8690 Fax: +66 2 650 8696 |
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Pakistan |
Tunisia HB Aviation Training Services 16 Rue lac Mariout 1053 Les Berges du Lac Tunis Tunisia Tel: +216 71 862 983 Fax: + 216 71 862 984 E-mail: hb.ats@gnet.tn |
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Saudi Arabia Bahrain, Kuwait, Oman, Qatar & Syria |
Turkey Kargo Limani Organizasyon Turizm ve Ticaret Ltd Fahri Gizden SK 16/4 Bozbey Apt Gayrettepe 34309 Istanbul Turkey Tel: +90 212 444 0 931 Fax: +90 212 347 0284 E-mail: info@cargoport.net |
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Spain |
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Asia Pacific Alvin Tan Sales Manager OAG Worldwide 100 Beach Road 33-08 / 10 Shaw Tower Singapore 189702 Tel: +65 6395 5871 Email: alvin.tan@oag.com |
Americas David Purdy Sales Executive OAG Worldwide 3025 Highland Parkway Downers Grove, IL USA 60515-5561 Tel: +1 630 515 2148 Email: david.purdy@oag.com |
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Europe |
United Kingdom Kristyna Hawkett Account Development Executive OAG Worldwide Ltd 245 Blackfriars Road London SE1 9UY United Kingdom Tel: +0207 579 4835 Email: kristyna.hawkett@oag.com |
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Alison Pickering Head of Corporate Communications OAG Worldwide Church Street,Dunstable Bedfordshire LU5 4HB UNITED KINGDOM Tel: +44 (0) 1582 695477 E-mail: alison.pickering@oag.com |
